Operations Coordinator - Youth Runaway Shelter; 2nd shift
Company: ZEPF CENTER
Location: Toledo
Posted on: March 17, 2026
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Job Description:
Zepf Center has been serving the Lucas County community for over
50 years. We are the leading provider of behavioral health and
substance use disorder services in Northwest Ohio. Services include
adult and child psychiatric, substance abuse, case management,
residential, Crisis Care, and therapy programs, as well as career
development and wellness services. Zepf Center also offers primary
care medical services to our patients to contribute to their
continuum of care. Zepf Center is a trauma-informed agency and
environment for both patients and staff. We are currently seeking a
full-time, second shift Shelter Operations Coordinator for our
youth homeless and runaway shelter to provide oversight for the
general operations of the program. The purpose of the Shelter
Operations Coordinator is to be responsible for general operations,
direct oversight of residential specialists, administrative duties,
and management of data entry for runaway and homeless youth
services. The operations coordinator is also responsible for
assisting with hiring, training, and performance evaluation of
program staff, including termination of staff, where appropriate .
This position will require a comprehensive understanding of
cultural and linguistic competencies around working with youth,
families, systems, and people of color, LGBTQ, or from diverse
backgrounds. This position also requires to be available on
weekends as needed and being on the supervisor on-call monthly
rotation. Duties and Responsibilities Provide and ensure positive
interaction with youth by staff and demonstrate appropriate
boundaries and practices. Oversight of resident schedules and
activities, and ensure a safe and supportive environment for
everyone through a trauma-informed care, positive youth
development, and harm reduction approach. Ensure all staff are
participating in programming and life skills with youth.
Supervises, coaches, and mentors Residential Specialists through
group and individual supervision; this includes performance
evaluation and improvement, signing off on paperwork and daily
supervision. Assists Manager in interviewing, hiring, and
terminating the employment of supervisees when necessary. Manages
residential specialist daily schedules and monthly on-call to
ensure adequate staffing and coverage, as well as minimization of
overtime. Assist with scheduling, time off requests, and timecard
approvals when delegated by manger Serves as a backup to program
staff by supervising, coaching and mentoring youth while building
rapport and engaging youth in programming. Performs audits of entry
and exit paperwork to ensure accuracy and completion by staff.
Engages in the CQI process for chart reviews. Helps manage grant
data by completing resident roster and follow up calls when
residents exit the shelter. Manages productivity of staff daily,
weekly, and monthly. Manages the purchasing and delivery of food
services to youth. Provides training to new and current Residential
Specialists. PI577899f1aa14-25448-39941245
Keywords: ZEPF CENTER, Sterling Heights , Operations Coordinator - Youth Runaway Shelter; 2nd shift, Healthcare , Toledo, Michigan
