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After Hours Coordinator

Company: VirtualVocations
Location: Sterling Heights
Posted on: November 16, 2023

Job Description:

A company is looking for an After-Hours Coordinator.
Key Responsibilities:

Handle incoming calls from employees, clients, and agencies, providing appropriate solutions and guidance
Support third-party answering service and assist with internal inquiries
Coordinate urgent escalations and maintain accurate records of calls and resolutions

Required Qualifications:

High School Diploma or GED
Previous experience in customer service
Previous experience in scheduling preferred

Keywords: VirtualVocations, Sterling Heights , After Hours Coordinator, Other , Sterling Heights, Michigan

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