Sales Representative (no travel!)
Company: Comcast Corporation
Location: Plymouth
Posted on: May 18, 2024
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Job Description:
Comcast brings together the best in media and technology. We
drive innovation to create the world's best entertainment and
online experiences. We are at the forefront of change and move at
an amazing pace, thanks to our remarkable people, who bring
cutting-edge products and services to life for millions of
customers every day. If you share in our passion for teamwork, our
vision to revolutionize industries and our goal to lead the future
in media and technology, we want you to fast-forward your career at
Comcast. Job Summary Responsible for increasing the number of
active subscribers and product penetration in assigned
multi-dwelling properties/communities by selling and promoting
company products including video, high-speed Internet, voice and
XFINITY Home through the development and execution of promotions
and events. Sales and event focus is within privately owned,
multi-dwelling properties and communities, but can include other
social event functions and online initiatives in the community.
Utilizes basic knowledge of the company's products and services as
well as sales process experience to maximize sales. Job Description
$57,980 Annually Salary is base commission Core Responsibilities
Serve as the point of contact for customers in the assigned area,
manage contracts for accounts and provide client services support
for the portfolios of more senior representatives, troubleshoot
and/or resolve customer concerns, enhance and support the customer
experience. During community events, may add new residential
customer internet, video and voice services while generating new
subscribers within targeted properties, through various
promotional, social, internet and community events. Displays
thorough and recent competitive knowledge of features, benefits,
product differences, pricing and campaigns for video, high-speed
internet, voice and XFINITY Home. Meets and exceeds sales goals in
assigned territory and event activities. Effectively communicates
and develops rapport with residents and property staff. Evaluates
individual residents' existing and potential product needs and
makes recommendations. Increases resident and property staff
understanding of company products and pricing models as well as
competitive advantages over other service providers. Reviews
company bills with residents as needed and is proficient in company
billing procedures. Coordinates and executes all promotional events
and provides marketing support, including but not limited to, the
overall coordination and logistics, budget management, planning,
negotiation and execution of events, production and distribution of
printed materials, point-of purchase displays, prize packages,
scheduling of all promotions and coordinating with technical
operations. Utilizes successful marketing skills to conduct overall
marketing and property assessments, determines marketing
collateral, customizes for presence on website, newsletter, signage
in gyms etc. Uses experience and skills to tailor events based on
the profile of the community account, with a goal of maximizing the
return on investment. Collaborates with other key personnel to
create promotional assets, execute promotional strategy for
value-add services, align messaging and ensure tracking
requirements are implemented for site promotions. Supports sales
team by reviewing the promotional sales, distributing and
explaining network promotions and traveling to property meetings to
help present and sell promotional concepts, company products and
services. Effectively utilizes Microsoft Office, Google, Facebook,
Twitter, mobile apps and other software programs and social media
to drive online marketing efforts. Must be able to work nights and
weekends, variable schedule(s) and overtime as necessary. Own the
customer experience - think and act in ways that put our customers
first, give them seamless digital options at every touchpoint, and
make them promoters of our products and services. Know your stuff -
be enthusiastic learners, users and advocates of our game-changing
technology, products and services, especially our digital tools and
experiences. Be an active part of the Net Promoter System - a way
of working that brings more employee and customer feedback into the
company - by joining huddles, making call backs and helping us
elevate opportunities to do better for our customers. Respect and
promote inclusion & diversity. Do what's right for each other, our
customers, investors and our communities. It is not designed to
contain or be interpreted as a comprehensive inventory of all
duties, responsibilities and qualifications. We will consider all
qualified applicants for employment without regard to race, color,
religion, age, sex, sexual orientation, gender identity, national
origin, disability, veteran status, genetic information, or any
other basis protected by applicable law. Education Bachelor's
Degree Certifications (if applicable) Relevant Work Experience 0-2
Years Salary: Base Pay: $45,980.00 The application window is 30
days from the date job is posted, unless the number of applicants
requires it to close sooner or later. Total Target Compensation
(Base Pay plus Targeted Commission): $57,980.00 Our sales
compensation programs offer the potential for significant upside
above targeted earnings for those who overachieve their sales
targets. Most sales positions are eligible for a Commission under
the terms of an applicable plan, while most non-sales positions are
eligible for a Bonus. We believe that benefits should connect you
to the support you need when it matters most, and should help you
care for those who matter most. That's why we provide an array of
options, expert guidance and always-on tools, that are personalized
to meet the needs of your reality - to help support you physically,
financially and emotionally through the big milestones and in your
everyday life.
Keywords: Comcast Corporation, Sterling Heights , Sales Representative (no travel!), Sales , Plymouth, Michigan
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